| Home |  |
Customer Care | |
Careers | |
Contact Us |
 |
keeping you ahead |
|||||||||
|
|
about us We are India's pioneer & leader in Internet, Networking and e-Commerce services, and the first Indian Internet company to be listed on the Nasdaq National Market in the US. We provide integrated end-to-end solutions for both corporates & consumers, with a range of products and services delivered over a common Internet backbone infrastructure. Everything that Sify has done or achieved since we began commercial operations in April 1998 stems from our Purpose and Vision. A key aspect is Sify being an enabler and catalyst of the Internet for positive change in India- a responsibility that we continue to carry. Sify began by developing India's first TCP/IP network and offering multiple services on a common backbone infrastructure for an integrated Internet, networking and eCommerce business model. This was the first such business model in the world, and appropriate for catalyzing the growth of the Internet and networking in an infrastructure starved market. It also enabled a virtuous cycle, where each business supported the other, while catalyzing the market to growth. Fortune magazine, in their December 2000 issue, selected Sify (then Satyam Infoway) as one of the world's ten hot technology companies to watch out for based on this innovative business model! From the start of commercial operations in April 1998, Sify has become the market leader in most lines of business, winning global recognition for its expertise, performance, customer focus and standards along the way. In doing this, Sify pioneered services and set standards for the Industry in diverse areas. Sify is a leader in every line of business and has won national and international recognition for both market leadership and the quality of our services. We are unmatched in Internet and network services expertise and technology, with the best tools, software and processes in the business. Corporate Networking Services: Sify pioneered corporate networking services in the country and helped revolutionize business computing in India, with interconnectivity between multi-location offices, flexibility of platforms, applications software and smooth transfer of data for corporates. Sify is India’s only ISO 9001:2000 certified service provider for network operations, data center operations and customer support and has been certified ISO 9001:2000 for provisioning of VPNs, Internet bandwidth, VoIP Solutions and integrated security solutions. Recently, Sify was awarded the prestigious Frost & Sullivan Market Leadership Award for IP VPN markets for the year 2003. Network, Data center and Customer Care certified ISO 9001/2000: The company's Network services, Data Center Operations and Customer Relationship Management processes have been certified ISO 9001:2000. Sify is the first and only company to receive this certification. This certification comes as a validation of trust placed in the company by over 650 corporate customers, who run their business critical applications as diverse as SAP, BAAN, Oracle, CRM and ERP solutions on Sify's backbone network. First World-Class Level 3 Hosting Centres in India: To enable world class hosting services in India, Sify commissioned the country's first Level 3 Internet Data Center of 20,000sq feet at the Vashi Infotech Park, 
Navi Mumbai in September 2000. Sify now has two more such data centers, one in Tidel Park, Chennai and the other in Electronics City, Bangalore.The company was awarded the Frost & Sullivan Marketing Engineering Award for Business Development for 2001 in Data Center markets for its innovative approach to developing the market. Today, Sify is the only company in the country to offer Disaster Recovery and Business Process Continuity between its major datacentres in Mumbai, Chennai and Bangalore. Sify also offers these services to overseas clients with the increasing availability of quality international bandwidth. Consumer Services: Broadband connectivity for consumers: After successfully launching broadband connectivity services for corporate services, Sify launched broadband services for the residential segment using fixed wireless broadband technology- the first ISP in India to make available such a service to it's consumers. Sify, is now a leading provider of broadband services in India, both directly and through cable operators, and currently has over 200,000 home users for the service. Making the Internet available to the masses: iWay cyber cafes In keeping with its purpose of empowering Indians with the Internet, Sify launched the iWay chain of cyber cafes across many cities in India. This initiative is helping bridge the digital divide with an ever-increasing number of Indians accessing the Internet for information, communications and entertainment in a cost-effective manner. Thousands of users from over 3500 iWay cyber cafes across 158 cities in the country use this service, with more planned as the demand for them increases. iWays have redefined the standards for branded cyber café chains, with standardized, air-conditioned, well-designed interiors, with broadband connectivity and promoted as a branded service. Sify Online - Dialup Internet Access  To
ensure easy and reliable Internet Access, Sify has established
a world-class network using the best of the equipment manned by
a highly trained group of engineers. An ISO 9002 certified Customer
Care Centre is also available around the clock to provide any
assistance required. In addition, the Sify Online Internet connection
comes with a unique dialer called Intellidial. Sify has also set
up International Gateways and continually addsbandwidth to ensure faster downloads. Thousands of digital access lines enable Sify users get connected to the network easily. Empowering consumers online: In addition to connecting consumers to the Internet, Sify's leading consumer portal, www.sify.com, provides them with tools and channels to improve the quality of their lives. This spans the basic communication and search tools including email, messaging, chat, greetings, a search engine to jobs, travel, online portfolio management, personal finance, shopping, interior decorating, cars, sports, the news and much more. Today, not only is the portal used by thousands of people, it is earning Sify as much revenue as a good business magazine in India does. Global Infrastructure Management Services: Based on its rich experience in India, Sify has launched global Infrastructure Management Services aimed at international corporations having global IT infrastructure. Sify’s services include remote monitoring and management of networks, servers, applications and managed security services. Sify’s services are based on a customized on-site / off-shore delivery model that aims at minimizing the risks of off-shoring infrastructure management processes while achieving targeted objectives such as cost savings, process improvement and service level enhancements. Sify’s infrastructure management services use best-of-breed carrier class network operations and conform to the highest global standards. Sify’s service tools and processes are ITIL compliant. Sify’s services include the monitoring of critical elements of a company’s IT infrastructure such as servers, applications, routers, switches, caching servers, load balancers and any other SNMP compliant device. From its global operations center in Chennai, Sify will remotely monitor network infrastructure, provide incident alerts and reports, send periodic reports on the health of network infrastructure, and online reports through its service portal. Sify’s service portal allows customers to monitor information on their infrastructure in real time- building customer confidence and trust. E Learning for corporates and consumers: Sify eLearning is a comprehensive eLearning Solutions provider and brings world-class technology, tools and content services to customers both in India and abroad with tie-ups with world leaders. Sify eLearning’s services are targeted at corporates, educational institutions and eLearning companies. It offers a gamut of services, which include – Custom content and courseware development, performance consulting, simulation based training, and Learning Management Systems implementation. Our competencies in content development include instructional design, multimedia development, quality assurance, and compliance with content standards like AICC and SCORM. |
|
||||||||||||||||||||||||||||||||||
  |
|||||||||||||||||||||||||||||||||||
|
|
||||||
|